The order status « waiting for confirmation » generally indicates that we’re still waiting on a payment that is in transit.
The expected waiting time will depend on the method of payment used.
In the case of payment by Bitcoin, your order is automatically validated in a few minutes, you also receive a payment confirmation email.
For credit card payment, allow 12 hours (business days) for your payment to be validated.
Where the status remains « waiting for confirmation » after that time, please contact our client support, who will look into the situation.